3.1. Easybet is bound by the provisions of the Financial Intelligence Centre Act, Act 38 of 2001, as amended (“FICA”), which details the requirements in relation to identity establishment and verification procedures, customer due diligence, the recording and ongoing monitoring of transactions, the retention of records and related matters. All of these requirements have been put in place in order to ensure that the betting services provided by licensed bookmakers such as Easybet are not unlawfully used as vehicles for money laundering and/or the financing of terrorism or other criminal activities.

3.2. Where FICA or its associated regulations and instruments specify particular procedures and/or restrictions, then Easybet will operate in accordance with such procedures and/or restrictions. Where FICA does not specify such procedures and/or restrictions, then Easybet shall implement its own procedures and/or restrictions (subject always to any applicable legislation), so as to promote good corporate governance and socially responsible betting practices. For further information on FICA, please visit www.fic.gov.za.

3.3. For the purposes of the online environment in which it operates, Easybet is required by FICA first to establish and verify the identity of all Customers before it may lawfully create a betting account for any such Customer. Accordingly, as part of the account registration process, prospective account holders will be required to disclose the following personal and related particulars:

• Full names;
• SA Identity Number or Passport Number;
• Email Address;
• Mobile number(s), and
• the source of the funds to be used for the purposes of the betting account.

3.4. No betting account will be created unless the identity of the Customer who applied for a betting account has been conclusively established and verified by Easybet.

3.5. In all instances, Easybet will require a Customer to provide proof of identification and a South African residential address. In such cases, the following procedures will be followed by Easybet:

• Where an identification document or a Smart ID Card (front and back) is transmitted to Easybet via an uploading process or e-mail, such documents will be required to be current and valid. They may at Easybet’s discretion, be required to be certified as true copies of the original.
• A South African driver’s licence (front and back) may be accepted as proof of identification, provided that:
• The Customer is unable to produce an Identity Document for reasons which are acceptable to Easybet in the circumstances;
• The driver’s licence is valid/current (has not expired), and
• The driver’s licence reflects, on the face thereof –
• A photograph of the bearer;
• The full name/s or initials and surname of the bearer;
• The date of birth of the bearer, and
• The Identity Number of the bearer.

Easybet may also, in its sole discretion, accept the following forms of identification:

• a South African valid, current work permit, or
• a South African valid, current asylum seeker or refugee permit, provided that any such document has not, on the face of it, expired and reflects the full name, and bears a photograph of the Customer.
• Utility bills and similar documents submitted as proof of residential address in South Africa shall be dated no earlier than three (3) months prior to the date of submission to Easybet.

3.6. By completing Easybet’s online betting account Registration Form, the Customer confirms and irrevocably consents that Easybet shall be entitled to conduct such identification, credit and other verification and/or screening or security checks (including, but not limited to, verifying the Customer’s source of funds) that Easybet may choose to perform and/or is required to perform by applicable legislation, any regulatory authority having jurisdiction and/or the Regulator.

3.7. The Customer further consents that as part of the registration process, and at any time during the period for which the Customer may be the holder of a betting account with Easybet, Easybet may supply the identifying details and any related particulars provided by the Customer to third-party service providers, including, without limitation, identity verification and/or screening agencies, cellular network providers, financial institutions, credit bureaux and/or any other national and/or provincial governmental agencies or statutory bodies.

3.8. Easybet is legally obliged to make reports to the Financial Intelligence Centre (“FIC”) in the event of –

• Suspicious or unusual transactions, and
• Transactions entered into by persons suspected of intending to commit or of having committed any offence contemplated in the Protection of Constitutional Democracy against Terrorist and Related Activities Act, 2004.

3.9. Easybet reserves the right to suspend any account that has not met FICA requirements.

3.10. Easybet may at any time request a Customer to produce a hard or soft copy his/her Identity document or smart card, passport and/or proof of residential address.